1. Introduction
Cookies should be explained clearly, not hidden behind technical language.
This Cookie Policy explains how The WardWise may use cookies and similar technologies when you visit the website, read articles, use booking links, buy products, make payments, or interact with embedded services.
Cookies are small files or pieces of information placed on your device by a website or third-party service. They can help a website function, remember choices, improve security, support bookings and payments, or understand how a website is being used.
Important: The WardWise uses cookies and website technologies to support the publication and related services. The WardWise does not use cookies to provide diagnosis, treatment, prescribing, emergency advice, legal advice, nursing care or regulated advocacy.
2. Why this document exists
The purpose of this Cookie Policy is to explain what cookies may be used for and how they relate to the WardWise website, booking systems, payment tools and digital products.
WardWise believes people should understand the tools behind a website just as clearly as they should understand the information placed in front of them.
3. Guiding principles
Cookie use on The WardWise should follow the same trust principles as the rest of the publication.
Visitors should understand why cookies or similar tools may be used.
Cookies should support the website, booking process, security or useful improvement.
Services such as Calendly, Stripe and Payhip may use their own cookies and policies.
You can control many cookies through your browser settings.
Analytics, if used, should help improve pages and visitor understanding.
Cookie practices should be reviewed as services, platforms and tools change.
4. What cookies are
Cookies are small text files placed on your device when you visit a website. Similar technologies may include pixels, local storage, embedded scripts or other tools used by websites and third-party platforms.
Some cookies are temporary and disappear when you close your browser. Others may remain for longer, depending on their purpose and your browser settings.
5. Types of cookies that may be used
The WardWise website may use, or may in future use, several categories of cookies or similar technologies.
Help the website load, operate, remain secure and provide basic functionality.
May remember choices such as display preferences, cookie settings or accessibility-related choices.
May help understand which pages are useful, where visitors leave, and where clarity can improve.
May be set by services such as Calendly when you book or manage an appointment.
May be set by payment providers such as Stripe to process payments and prevent fraud.
May be set by digital product platforms such as Payhip or similar services.
6. Essential cookies
Essential cookies are needed for the website or related services to work properly. They may support page loading, security, network management, form handling, booking links, payment flows, accessibility choices or basic visitor preferences.
Because these cookies are necessary for core functionality, the website may not work properly if they are blocked.
7. Analytics and performance
The WardWise may use analytics tools in the future to understand how visitors use the website. This might include which pages are visited, how long people stay, which links are clicked, whether people are using mobile or desktop devices, and where navigation could be improved.
Analytics should support the WardWise mission: improving clarity, readability, navigation and usefulness. It should not be used to intrude on visitors or create unnecessary tracking.
8. Calendly and booking cookies
WardWise may use Calendly or similar services for appointment booking. When you use a Calendly booking link, Calendly may set cookies or similar technologies to manage availability, booking forms, reminders, time zones, appointment changes and related scheduling functions.
Calendly has its own privacy and cookie practices. When you use Calendly, your interaction with Calendly is also governed by Calendly's own terms and privacy documents.
9. Stripe and payment cookies
WardWise may use Stripe or similar payment providers to process payments. Payment providers may use cookies or similar technologies for payment processing, fraud prevention, authentication, security, transaction records and compliance.
The WardWise does not normally store full payment card details. Payment information is handled by the payment provider according to its own terms and privacy practices.
10. Payhip and digital product cookies
WardWise may use Payhip or similar product platforms to sell digital tools, clarity packs, bundles or downloads. These platforms may use cookies or similar technologies to manage shopping baskets, downloads, customer accounts, payment status, product access and support.
Where you purchase or download through a third-party platform, that platform's own privacy and cookie practices may also apply.
11. Embedded content and external services
Some WardWise pages may include embedded tools, booking widgets, forms, videos, payment links or external resources. These services may set their own cookies when you interact with them.
External services may include Calendly, Stripe, Payhip, Google tools, hosting services, analytics tools, security services or official resources. The WardWise is not responsible for the cookie practices of external websites.
12. Cookies and personal information
Some cookies or similar technologies may involve personal data, especially where they identify your browser, device, booking activity, payment activity or interaction with a third-party service.
Where cookies involve personal information, that information should be handled in line with the Privacy Policy. The Cookie Policy and Privacy Policy should be read together.
13. Managing cookies
You can usually manage cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, receive warnings before cookies are placed, or limit cookies from third-party websites.
Blocking cookies may affect how the website works. It may also interfere with booking systems, payment pages, product downloads, embedded forms, accessibility features or security tools.
14. Browser settings
Cookie controls are usually found in your browser's privacy, security or site settings. The exact process depends on the browser and device you use.
If you use more than one browser or device, you may need to adjust cookie settings separately for each one.
15. Cookie consent tools
The WardWise may use a cookie banner or consent tool where appropriate. Such tools may allow you to accept, reject or manage non-essential cookies.
Essential cookies may still be used where they are necessary for the website or related service to function.
16. Changes to cookie use
The WardWise may update its cookie practices as the website, booking tools, payment providers, analytics systems, digital product platforms or security services change.
This Cookie Policy should be reviewed when new tools are added or existing tools are changed.
17. Relationship with other WardWise policies
This Cookie Policy should be read alongside the Privacy Policy, Terms & Conditions, Terms of Use, Booking & Cancellation Policy and Disclaimer. Together, these pages form the WardWise Trust Suite.
18. Document information
Version: Cookie Policy v1.0
- Published: July 2026
- Last reviewed: July 2026
- Next scheduled review: July 2027, or sooner if WardWise changes its cookie banner, analytics tools, booking systems, payment providers, product platforms, embedded content or legal requirements.
19. Our commitment
If this Cookie Policy ever becomes difficult to understand, then it has failed its purpose.
The WardWise believes people should understand how a website works before they rely on it, book through it or share information through it.
If anything in this document is unclear, please ask before using the WardWise website.
20. Contact
For questions about this Cookie Policy, contact:
Email: hello@thewardwise.co.uk
Website: thewardwise.co.uk